xbajee 75 Privacy Policy

2. Types of Information Collected

xbajee 75 collects two main categories of information:

2.1 Information You Provide Directly

Information you supply yourself when registering an account or using our services includes:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Residential address
• Financial information: details related to bKash, Nagad, Rocket, Upay, or bank accounts
• Your chosen username and password (passwords are stored in encrypted form)

2.2 Information Collected Automatically

Information collected automatically while you use the platform includes:

• IP address and device identifier
• Browser type, version, and operating system
• Time spent on the platform and list of pages visited
• Transaction history and amounts
• Gaming activity logs
• Information obtained through cookies and similar tracking technologies

3. How Information is Collected

We collect information in the following ways:

• Registration form: Basic identity and contact information collected when opening an account.
• KYC verification process: Copies of government-issued documents to confirm identity.
• Financial transactions: Payment-related information received during deposits and withdrawals.
• Customer service contact: Messages and attachments you send via live chat or email.
• Cookies and tracking tools: Technical information collected automatically while browsing the platform.
• Third-party sources: Information received from approved data providers for fraud prevention or identity verification.

You must provide true, accurate, and up-to-date information when registering on the platform. xbajee 75 reserves the right to suspend or close an account if incorrect information is provided.

4. Purpose of Using Information

xbajee 75 uses collected information only for specific legitimate purposes. These purposes are:

4.1 Account Management and Service Delivery

• Opening, verifying, and keeping accounts active
• Processing deposits and withdrawals
• Operating gaming and betting services
• Applying bonuses and promotional offers

4.2 Security and Compliance

• Preventing identity fraud and unethical activity
• Complying with anti-money laundering (AML) regulations
• Detecting multiple accounts
• Ensuring technical security

4.3 Improving User Experience

• Improving platform services and interface
• Sending relevant offers and notifications (if you have given consent)
• Ensuring effective customer service for issue resolution

4.4 Responsible Gaming

We monitor user behavior to identify signs of problem gaming and provide necessary support. Following the Responsible Gaming Guidelines is a priority for us.

5. Data Storage and Retention

xbajee 75 stores your information on secure servers. Retention periods depend on the type and purpose of the data:

• Account information: For the entire duration the account is active and for a minimum of five years after it is closed.
• Financial and transaction data: A minimum of seven years as required by legal obligations.
• KYC documents: A minimum of five years from the date of verification, or as required by applicable regulations.
• Customer service communications: Three years from the date of last contact.
• Cookie data: From a single session up to a maximum of two years, depending on the type of cookie.

Once the set retention period ends, unnecessary data is securely deleted or anonymised.

6. Sharing Information with Third Parties

xbajee 75 does not sell your personal information. However, information may be shared on a limited basis with third parties in the following circumstances:

6.1 Service Provider Partners

Necessary information is shared with selected third-party organisations for payment processing, identity verification, technical infrastructure, and customer service operations. These organisations are required to use the information only for the specified purpose and must follow our guidelines.

6.2 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from investigating authorities, or applicable legal obligations.

6.3 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may pass to the new operating party. You will be notified in advance in such cases.

Outside of the above circumstances, personal information is not shared with any third party without your consent.

7. Cookies and Tracking Technologies

xbajee 75 uses cookies to improve platform services and personalise your browsing experience. Cookies are small text files stored on your device.

7.1 Cookies We Use

• Essential cookies: To maintain login sessions and ensure security. Without these, the platform cannot function properly.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: To analyse site usage and improve services.
• Marketing cookies: To show relevant advertisements and offers (only with your consent).

7.2 Cookie Controls

You can turn off all cookies except essential ones at any time through your browser settings. However, disabling some cookies may limit certain features of the platform.

8. Security Measures

To protect your information, xbajee 75 maintains both technical and organisational security measures:

• SSL encryption: All data transfers are encrypted using SSL technology.
• Password hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-factor verification (OTP): An extra verification step for suspicious logins or transactions.
• Regular security audits: Routine audits are conducted to identify system vulnerabilities.
• Access controls: Only authorised staff can access specific data.
• Data backups: Regular backups are maintained on reliable systems.

That said, no digital system is completely impenetrable. You should also stay alert to your own account security — use a strong password and do not share it with anyone.

9. Your Rights

You have the following rights regarding your personal information:

• Right to access: You can find out what information we hold about you.
• Right to correction: You can request that incorrect or incomplete information be corrected.
• Right to deletion: You can request that specific information be deleted, provided there is no legal obligation to retain it.
• Right to restrict processing: In certain circumstances, you can request that processing of your information be limited.
• Right to opt out of marketing: You can request to stop receiving promotional messages at any time.
• Right to data portability: You can request a copy of your information in a structured format.

To exercise these rights, please contact our customer service team. We aim to respond to your request within 30 working days.

10. Protection of Minors

xbajee 75 is an age-restricted platform. The minimum age to participate in all activities, including casino and betting services, is 21 years.

We do not knowingly collect or process any information from persons under the age of 21. Age is confirmed by verifying the information provided at registration. If it is found that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their child has opened an account, please contact our customer service team immediately.

11. Policy Changes

xbajee 75 reserves the right to revise this Privacy Policy as needed. For significant changes, you will be notified in the following ways:

• A notification will be sent to the registered email address.
• A clear notice will be shown when logging in to the platform.
• The "Last Updated" date on this page will be updated.

Continuing to use the platform after changes are made will be considered acceptance of the new policy. If you do not agree, you may request to close your account.

Read our About Us page to learn more about us and view the history of our policies.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact our customer service team. We provide support in Bengali and English via live chat and email, 24/7.

Email: [email protected]

For common questions, you can check our FAQ section — many questions are already answered there.

We take every privacy-related request seriously and try to respond as quickly as possible.